Field notes from the groundwork.

What we're learning about appointments, IUL, annuities, and building a business that does the patient work up front.

Clay illustration for The real math behind IUL show rates
Data

The real math behind IUL show rates

We pulled a year of booked appointments to see what actually moves show rate. The answer surprised us.

Clay illustration for What we look for when we qualify a prospect
Method

What we look for when we qualify a prospect

Age, income, intent — and the softer signals that tell us someone is actually ready to talk.

Clay illustration for Building a remote ops team that owns outcomes
Culture

Building a remote ops team that owns outcomes

How we hire, set the bar, and keep a distributed team accountable to the number that matters.

Clay illustration for Annuity vs. IUL: how we route a prospect
Product

Annuity vs. IUL: how we route a prospect

The questions that decide which product — and which producer — a prospect is the best fit for.

Clay illustration for The replacement guarantee, explained
Company

The replacement guarantee, explained

Why we replace any appointment below the bar, free — and how that keeps us honest.

Clay illustration for Scripts that don't sound like scripts
Playbook

Scripts that don't sound like scripts

How our setters open a call so it feels like a conversation, not a pitch.